We provide true management of prescription drug programs in all aspects. Our primary function is to provide excellent service to our members while, at the same time, saving money for our clients. We have been in existence since 1985 and have been providing the lowest prices and finest service in the industry. Our card program is dynamic and flexible in implementing new plan designs and procedures that include, but are not limited to, various co-pay structures, such as dual-tier, three-tier, generic mandated and deductibles. We administer our wide range of services to 172 plans and serve approximately 1.2 million people throughout the continental United States, Alaska, Hawaii, Puerto Rico and the US Virgin Islands. Many of our members are Taft-Hartley and Municipal Funds. We have established our own network of pharmacies, initiating on-line adjudication in approximately 53,000 pharmacies.

SERVICES TO MEMBERS:

- Large number of pharmacies that members can utilize (over 50,000)

- Establishing and implementing Verification and Immediate Processing program to provide on-line adjudication

- Nationwide toll-free 800 number for members and pharmacies to contact us (800) 341-2234

- Multilingual Customer Service

- Concurrent and prospective on-line Drug Utilization Review (DUR) to protect patients

- Retrospective DUR and audits to protect patients

- Concurrent and prospective drug utilization review at the point of service, protects patients and saves the clients money

- Utilization Review and Audit staff available for any special projects

- Retrospective drug utilization reviews constantly performed to assure proper drug utilization and prevention of abuse

SERVICES TO CLIENTS:

- Nationwide toll-free 800 number for members and pharmacies to contact us (800) 341-2234

- Concurrent and prospective drug utilization review at the point of service, protects patients and saves the clients money

- Utilization Review and Audit staff available for any special projects

- Retrospective drug utilization reviews constantly performed to assure proper drug utilization and prevention of abuse

- Standard and ad-hoc reports available

- Programmers on staff available for any special projects

- Deductibles and caps are guaranteed

- In-house standard and customized card production

- Implementation team to aid in any transitions

- Terminations and updates performed on a real-time basis